Capture, organize, and share essential know‑how so every worker can get the help they need — right when they need it, from any device, anywhere.
Every day, organizations lose critical expertise when experienced team members retire, move on, or when procedures become buried in silos. Training gets outdated, guides get overlooked, and workers revert to guesswork.
All your videos, SOPs, and guides in one searchable repository that grows with your organization.
Workers pull up the exact instructions tied to a location or asset on mobile, tablet, or desktop.
Learning never stops; your workforce adapts and grows with evolving processes.
Imagine a technician's first day on site: She scans the machine she'll be servicing, and immediately sees a video walkthrough, a guided SOP, and a short learning module — all tied to that exact asset.
Instead of fumbling for paper or waiting for a mentor, she proceeds confidently. Meanwhile, her manager watches her progress unfold in real time.
That's the kind of immediate, human experience SmartITM delivers. Later, SmartITM's AI alerts a supervisor that a procedure has become outdated at another facility. A quick edit pushes the update across all sites — so every worker is on the same page.
Everything you need to capture, organize, and deliver knowledge that drives performance
Record what your veteran technicians do via video, voice, or screen and turn that raw knowledge into usable content.
Build short, interactive lessons combining visuals, guides, and decision logic customized for roles, assets, and sites.
Let your people find precisely what they need, when they need it, through powerful search tied to real jobs, locations, and equipment.
Mobile-first design means the knowledge is available in the field, on tablets, desktops, or even offline.
See who's learning, when they complete modules, which skills are falling behind, and where you need to focus next.
SmartITM automatically tags content, flags outdated SOPs, and highlights gaps in knowledge so leaders can act, not just guess.
Real benefits that transform how your team works, learns, and grows
New hires don't have to rely solely on shadowing; they access guided support immediately.
Workers double-check key steps with just a tap, reducing errors and improving quality.
AI surfaces what training is needed next, so you don't waste time guessing.
Upskilling becomes part of daily work, not a separate chore.
From capturing knowledge to upskilling your team, here’s how SmartITM helps you excel.
Record and preserve your team’s expert knowledge.
Turn recordings into training modules, SOPs, and guides.
Fetch right content linked to task, location, or equipment.
Monitor progress, compliance, and skill levels.
AI spots content gaps and suggests improvements.
Every person keeps learning as your operations evolve.
Pick one place to start—one site or one workflow. We'll tailor the steps, hook up the tools, and agree on what success looks like.