Knowledge Management Platform

SmartITM™

Capture, organize, and share essential know‑how so every worker can get the help they need — right when they need it, from any device, anywhere.

Capture
Create
Access
Track
Analyze
Upskill
Share
Learn

Why SmartITM?

Every day, organizations lose critical expertise when experienced team members retire, move on, or when procedures become buried in silos. Training gets outdated, guides get overlooked, and workers revert to guesswork.

SmartITM ensures that your collective knowledge doesn't vanish — it becomes stronger over time, always available, always relevant.

Create a living knowledge bank

All your videos, SOPs, and guides in one searchable repository that grows with your organization.

Give instant access in the field

Workers pull up the exact instructions tied to a location or asset on mobile, tablet, or desktop.

Continuously upskill your team

Learning never stops; your workforce adapts and grows with evolving processes.

What It Feels Like in Real Life

Imagine a technician's first day on site: She scans the machine she'll be servicing, and immediately sees a video walkthrough, a guided SOP, and a short learning module — all tied to that exact asset.

Instead of fumbling for paper or waiting for a mentor, she proceeds confidently. Meanwhile, her manager watches her progress unfold in real time.

That's the kind of immediate, human experience SmartITM delivers. Later, SmartITM's AI alerts a supervisor that a procedure has become outdated at another facility. A quick edit pushes the update across all sites — so every worker is on the same page.

Real-World Scenario

Step 1: Worker arrives at equipment
Step 2: Scans QR code or uses voice search
Step 3: Accesses relevant procedures instantly
Result: Confident execution on day one
Platform Features

Key Capabilities

Everything you need to capture, organize, and deliver knowledge that drives performance

Knowledge Capture

Record what your veteran technicians do via video, voice, or screen and turn that raw knowledge into usable content.

Training Module Creation

Build short, interactive lessons combining visuals, guides, and decision logic customized for roles, assets, and sites.

Searchable Knowledge Bank

Let your people find precisely what they need, when they need it, through powerful search tied to real jobs, locations, and equipment.

Access from Anywhere

Mobile-first design means the knowledge is available in the field, on tablets, desktops, or even offline.

Progress Tracking & Analytics

See who's learning, when they complete modules, which skills are falling behind, and where you need to focus next.

AI-Powered Insights

SmartITM automatically tags content, flags outdated SOPs, and highlights gaps in knowledge so leaders can act, not just guess.

Human Impact

Real benefits that transform how your team works, learns, and grows

Confidence from Day One

New hires don't have to rely solely on shadowing; they access guided support immediately.

Fewer Mistakes, Less Rework

Workers double-check key steps with just a tap, reducing errors and improving quality.

Smarter Leadership Decisions

AI surfaces what training is needed next, so you don't waste time guessing.

Ongoing Growth

Upskilling becomes part of daily work, not a separate chore.

75%
Faster Onboarding
90%
Knowledge Retention
95%
Training Completion

How It Works

From capturing knowledge to upskilling your team, here’s how SmartITM helps you excel.


Capture

Record and preserve your team’s expert knowledge.


Create

Turn recordings into training modules, SOPs, and guides.


Access

Fetch right content linked to task, location, or equipment.


Track

Monitor progress, compliance, and skill levels.


Analyze

AI spots content gaps and suggests improvements.


Upskill

Every person keeps learning as your operations evolve.

Get Started

Pick one place to start—one site or one workflow. We'll tailor the steps, hook up the tools, and agree on what success looks like.