REAL RESULTS, REAL IMPACT

Success Stories from the Frontline

Discover how industry leaders are transforming operations and empowering teams with Telepresenz

Facilities
Energy
Mining
Transport

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Facilities Facility Management

Telepresenz® Smart Ops™ for Digital Inventory Management and Remote Inspections

By centralizing collaboration through SmartOps™, the organization reduced average issue resolution time, significantly improving operational continuity and system uptime.

Facilities Remote Inspections

From Paper Logs to Predictive Intelligence

The transition from manual to digital operations at customer fundamentally transformed how they managed its facilities. Operators now spend less time on paperwork and more time optimizing performance.

Facilities Digital Workflows

Turning After-Hours Visibility into Operational Assurances

With Smart Ops™, Customer transformed reactive after-hours management into a proactive, transparent, and data-driven operation..

Energy Offshore Platform

Restoring Power Faster with Real-Time Remote Collaboration

The impact was immediate and measurable. Fault diagnosis time dropped by 80%, reducing the average from to under 1 hour. Outage duration decreased by 65%, as experts could now guide crews in real time and ensure first-time resolution.

Energy Renewable Energy

Virtualizing High-Voltage Training and Certification

Modernize the certification process, the utility deployed Telepresenz® Smart Ops™, enabling live, remote expert supervision and full audit traceability for every trainee.

Energy Safety Compliance

Accelerating Solar Compliance Inspections

With Smart Ops™, the contractor cut average report completion time by 80%. Inspection capacity per technician doubled, allowing more sites to be covered daily without increasing headcount.

Energy Safety Compliance

Empowering Water Workforce with Real-Time Remote Supervision

To solve these challenges, PUB deployed Telepresenz® Smart Ops™ as an integrated solution for remote supervision, live mentoring, and compliance oversight.

Energy Safety Compliance

Doubling Training Capacity in a Fully Offline Environment

Customer deployed Telepresenz® Smart Ops™, configured for secure, on-premise operation within its private LAN. The solution provided real-time visibility, supervision, and assessment — without relying on the internet.

O & G Safety Compliance

Bringing Real-Time Visibility to Deep-Water Offshore Operations

To overcome these challenges, Customer deployed Telepresenz® Smart Ops™, creating a live collaboration channel between offshore crews and onshore experts.

Energy-Nuclear Safety Compliance

Standardizing Pipe Assembly Inspections and Safety Monitoring

Customer deployed Telepresenz Smart Ops to digitize and streamline the entire inspection process — combining safety, photo capture, and compliance reporting into one seamless workflow.

Mining Underground Safety

Accelerating Remote Maintenance and Expert Support Across Australia’s Harshest Mining Sites

To bridge the gap between remote field operations and centralized expertise, Fortescue deployed Telepresenz® Smart Ops™ — a connected worker platform enabling real-time, hands-free collaboration between field technicians and engineering experts.

Mining Equipment Monitoring

Empowering Local Workforces and Accelerating Remote Maintenance

Customer deployed Telepresenz® Smart Ops™ to bridge the gap between local workers in New Caledonia and Perth-based engineers — allowing domain experts to “see what the worker sees” in real time without travel.

Mining Remote Operations

Accelerating Knowledge Capture Across Australia’s Mining Operations

To accelerate knowledge transfer, the mining company deployed Telepresenz® Smart Ops™, enabling experienced workers to directly capture and author procedures in the field using natural voice commands, photos, and videos.

Mining Remote Operations

Transforming Global Mining Operations with Real-Time Remote Expertise

To address these challenges, the company deployed Telepresenz® Smart Ops™ — enabling live collaboration between field engineers and global experts while standardizing incident capture and reporting across all operations.

MRO - Engine Maintenance Fleet Training

Digital Inventory Checklist Management and Remote Inspections

Telepresenz® Smart Ops™ for Digital Inventory Management and Remote Inspections

MRO Mobile Workforce

Reducing Aircraft Downtime Through Real-Time Remote Inspections

Customer deployed Telepresenz® Smart Ops™ to create a high-definition, real-time collaboration environment that connects engineers and remote experts across all facilities.

Aviation Fleet Management

Accelerating Repair Decisions Through Real-Time Remote Collaboration

To bridge the distance between on-wing teams and off-site experts, Telepresenz® Smart Ops™ was deployed to enable seamless communication and decision-making.

Shipping & Logistics Fleet Management

Enabling Real-Time Fleet Maintenance Across Global Waters

To modernize its fleet maintenance operations and eliminate communication bottlenecks, Oldendorff deployed Telepresenz® Smart Ops™ across its global fleet.

Dairy Fleet Training

Commissioning a Global Dairy Plant—On Time, Without Travel

To overcome travel restrictions and maintain safety and schedule integrity, the company deployed Telepresenz® SmartOps™ to enable remote, real-time collaboration between local plant teams and international subject-matter experts.

Fire & Rescue Mobile Workforce

Turning Every Second into a Safer Decision

The agency deployed Telepresenz Smart Ops™ to bridge the gap between field responders and command units through live video collaboration.

Public Health Fleet Management

Real-Time Expert Oversight for Food Safety Inspections

Customer adopted Telepresenz® SmartOps™ to digitize inspections and enable real-time collaboration between field inspectors and remote experts.

Data Center Fleet Management

Empowering Security Teams to Act as First Responders

To overcome these challenges, Customer deployed Telepresenz® SmartOps™, enabling its onsite security staff to act as first-level responders while maintaining complete adherence to the facility’s strict security protocols.

Logistics & Manufacturing Fleet Management

Scaling Supervision and Reporting Across Industrial Packing Sites

The customer deployed Telepresenz® Smart Ops™, transforming how its teams collaborated and reported across the region. Each field technician was equipped with a RealWear HMT-1 headset, allowing them to stream live video from the packing floor directly to remote experts. Using Smart Ops™, experts could see exactly what the technician was seeing — guiding, validating, and troubleshooting in real time from anywhere.

Logistics & Manufacturing Fleet Management

Scaling Supervision and Reporting Across Industrial Packing Sites

The customer deployed Telepresenz® Smart Ops™, transforming how its teams collaborated and reported across the region. Each field technician was equipped with a RealWear HMT-1 headset, allowing them to stream live video from the packing floor directly to remote experts. Using Smart Ops™, experts could see exactly what the technician was seeing — guiding, validating, and troubleshooting in real time from anywhere.

Defense Manufacturing Fleet Management

Instant Expertise Across Industrial Boundaries

Telepresenz® partnered with the manufacturer to deploy Smart Ops™ as a secure, real- time collaboration platform connecting engineering experts and on-site technicians across multiple time zones.

Food & Beverage Fleet Management

Revolutionizing Global Quality Assurance and Inspections

To modernize and standardize its QA operations globally, the company deployed Telepresenz® Smart Ops™ — creating a single connected environment where QA leads, auditors, and customers could collaborate in real time from anywhere in the world.

Semiconductor Fleet Management

Transforming Equipment Audits and Troubleshooting Across Semiconductor Facilities

To reduce downtime and improve quality assurance, Micron deployed Telepresenz® Smart Ops™ as a centralized collaboration and inspection platform connecting technicians, SMEs, and vendors in real time.

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