Connect your team, assets, and data in a single, intelligent hub. From guided workflows to AI-powered insights, SmartOPS™ is built to drive efficiency and eliminate downtime.
Info in too many places. That means delays and repeat visits. SmartOPS™ brings it all together so work moves faster, leaders see sooner, and proof is captured as you go.
An operations platform with CMMS, AI & collaboration: SmartOPS™ puts your daily work, help, and proof in one place. It also includes a full CMMS, AI insights, remote assist and chat, GPS triggers, and automated reporting—so your crew spends less time hunting and more time fixing.
Bridge the expertise gap with cutting-edge remote assistance technology. Connect field workers with subject matter experts through AR-enabled collaboration, reducing downtime and improving first-time fix rates.
Our three-step approach ensures a smooth rollout, quick adoption, and immediate value for your frontline teams.
Auto‑schedule, match skills, attach SOPs—so crews start ready
Guided steps, remote help, photos/video—so nothing gets missed
Live KPIs, AI insights, and reports—so you act before issues grow
Result: Teams report faster completion, less downtime, and reports that write themselves—so the work (and the proof) are always ready when you need them.
Quick answers to questions you may have about SmartOPS™.
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Get in TouchWhile SmartOPS™ includes full CMMS capabilities (like work order and asset management), it goes beyond maintenance logging. It's a comprehensive operations execution platform that manages workflows, ensures SLA compliance with business logic, and integrates real-time remote assistance—unifying safety, operations, and maintenance in one tool.
Yes. SmartOPS™ is built with integration in mind. It seamlessly connects with major ERP systems (like SAP, Oracle), as well as MES, SCADA, and IoT devices. This ensures a unified data flow where triggers from one system can automatically initiate workflows in another.
Absolutely. We understand that field service often happens in areas with poor connectivity. SmartOPS™ allows workers to download workflows, complete tasks, and capture data completely offline. Everything syncs automatically once a connection is restored.
If a technician encounters an issue, they can instantly initiate a "See-What-I-See" video call with a remote expert directly from the app (or smart glasses). The expert can annotate the technician's view, share documents, and guide them through the fix in real-time.
SmartOPS™ provides a comprehensive analytics dashboard that tracks key performance indicators (KPIs) such as Mean Time to Repair (MTTR), SLA compliance rates, and workforce productivity. You get real-time insights to identify bottlenecks and optimize your operations proactively.
Pick one place to start—one site or one workflow. We'll tailor the steps, hook up the tools, and agree on what success looks like.