Help & Support

Installation & Setup

Step-by-step guides and best practices for smooth deployment of Telepresenz products.

Troubleshooting

Solutions and fixes for common issues and challenges reported by customers.

FAQs

Frequently asked questions about Telepresenz products, features, and support.

Contact Support

Reach out to our expert support team for personalized help and assistance.

Frequently Asked Questions

Find quick answers below or use the search to locate specific topics.

How do I install SmartOPS™ on my system?

You can install SmartOPS™ by following the detailed guide available in the Installation & Setup section...

What should I do if SmartEYE™ camera is not connecting?

Check your network settings and ensure the camera firmware is updated. Refer to the troubleshooting guide for detailed steps.

How can I request customized training materials?

Contact your account representative or reach out through our support contact page for personalized training solutions.

What are the subscription options for Telepresenz services?

Telepresenz offers flexible subscription models tailored to enterprise needs. Visit the pricing page or contact sales for details.