Legal Agreement
Last Updated: November 18, 2025
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE TELEPRESENZ WEBSITE, SERVICES, OR APPLICATIONS, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT ACCESS OR USE THE TELEPRESENZ WEBSITE, SERVICES, OR APPLICATIONS.
This is a legally binding agreement between you ("Customer," "you," or "your") and Telepresenz Inc. ("Telepresenz," "we," "us," or "our"). This agreement governs your use of our website, www.telepresenz.com, and the services we provide, including our AI-powered industrial solutions such as SmartOPS™, SmartEYE™, and SmartITM™, which leverage augmented reality and computer vision to empower frontline workers.
1. Acceptance of Terms
By creating an account, accessing our website, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.
2. Description of Services
Telepresenz provides a suite of AI-powered solutions for industrial applications, including remote guidance, workflow automation, safety monitoring, and intelligent training. Our services are delivered through our proprietary platform and may include the use of augmented reality and smart glasses.
Our core products include:
- SmartOPS™: An intelligent workflow management platform.
- SmartEYE™: An advanced computer vision solution for real-time monitoring.
- SmartITM™: An intelligent training and knowledge management system.
3. User Accounts and Responsibilities
To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and promptly update your account information.
- Notify us immediately of any unauthorized use of your account.
You are also responsible for ensuring that your use of the services complies with all applicable laws and regulations. You agree not to use the services for any unlawful or prohibited purpose.
4. Data Ownership and Privacy
Customer Data:
You retain all ownership rights to the data, information, and content you upload or transmit through our services ("Customer Data"). We will not use your Customer Data for any purpose other than to provide and improve our services to you.
Our Use of Data:
We may collect and analyze data and other information relating to the provision, use, and performance of our services. We may use such information and data to improve and enhance our services and for other development, diagnostic, and corrective purposes.
For more information on how we collect, use, and protect your data, please review our Privacy Policy.
5. Intellectual Property Rights
All intellectual property rights in and to our website, services, and any documentation, including but not limited to software, trademarks, service marks, and logos, are the sole and exclusive property of Telepresenz and its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use our services in accordance with these terms.
You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
6. Confidentiality
"Confidential Information" means any information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. We will not disclose your Confidential Information to any third party without your prior written consent, except as required by law.
7. Fees and Payment
Access to certain features of our services may require the payment of fees. All applicable fees will be clearly set forth in a separate agreement or on our website. You agree to pay all fees in accordance with the payment terms in effect at the time the fee is due.
8. Term and Termination
These Terms of Service will remain in full force and effect while you use our services. We may suspend or terminate your access to our services at any time, for any reason, and without warning. Upon termination, your right to use the services will immediately cease.
9. Disclaimers and Limitation of Liability
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
IN NO EVENT SHALL TELEPRESENZ, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.
10. Indemnification
You agree to defend, indemnify, and hold harmless Telepresenz and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms of Service; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right.
11. Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Telepresenz is incorporated, without regard to its conflict of law provisions. Any dispute arising from these terms shall be resolved through binding arbitration in accordance with the rules of a recognized arbitration association.
12. Changes to Terms of Service
We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
13. Contact Us
If you have any questions about these Terms of Service, please contact us.