Remote Assist and Inspection Use Cases at EEA Conference

At the recent EEA 2021 Conference held in Wellington, New Zealand, Telepresenz joined the HV Power, Gridworks, and CSL stand and demonstrated their advanced collaboration, remote assistance, and inspection solutions featuring Realwear HMT’s.

Many electrical distribution and field services companies attended and took the opportunity to check out the solutions. The event provided a platform to showcase how industrial workers can leverage hands-free technology to solve critical operational challenges.

Summary of Use Cases Discussed:

• Remote Assistance: Hands-free capability to work, diagnose, or resolve issues in real-time by connecting with experts globally.
• Remote Inspection: Capability for office-based inspectors to assess or inspect an installation or facility without the need for travel, reducing costs and carbon footprint.
• Knowledge Capture and Training: Practical methods to raise field worker skills and document processes without interrupting their daily operations.
• Remote Certification: Facilitating on-the-job certification of mobile workers' skills through live observation and guidance.
• Situational Awareness: Providing live video feeds during construction to a central management center to guide real-time decision-making.

The Telepresenz Platform

Telepresenz is an advanced collaboration, remote mentor, and instructional workflow platform that empowers industrial mobile workers to obtain immediate support from experienced experts anywhere in the world. Through real-time video conferencing, telestration, document sharing, image capture, and over-the-shoulder guidance, experts can see exactly what the mobile worker is experiencing in real-time.

A field worker might use a Smart Glass device or a mobile phone to allow an expert to see their perspective without being on-site. The expert can then guide the technician using video, audio, and visual cues (telestration) to resolve issues as they occur, ensuring compliance and quality.

Accelerating ROI from Realwear Deployments

Telepresenz supercharges Realwear deployments by solving both simple and complex use cases that mainstream collaboration apps cannot. By focusing specifically on the needs of the industrial worker, Telepresenz ensures that the technology provides tangible value and efficiency gains.