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Pricing

Pricing For Everyone

Choose a plan that best fits your team.

Affordable pricing for teams of all sizes and needs. Get started for free!

Free

$0/month per user

Perfect for two-man teams looking to try collaboration in the field with zero commitment. Experience the difference first hand to see if Telepresenz is right for your team.

60 minutes per user per month
2 license max
Live Video Telestration
Share Docs, Images & Videos
Android, iOS Phones & Tablets
Data & Media Encryption
Cloud-based
Smart Glass Support
No Credit Card Required
Basic

$20/month per user

Great for small teams collaborating in the field. Pricing based on an annual subscription.

240 minutes per user per month
Mobile Meetings & Remote Assistance
Live Video Telestration
Share Docs, Images & Videos
Android, iOS Phones & Tablets
Data & Media Encryption
Cloud-based
Smart Glass Support
Pro

$50/month per user

Perfect for growing teams with high usage needs. Pricing based on an annual subscription.

800 minutes per user per month
Mobile Meetings & Remote Assistance
Live Video Telestration
Share Docs, Images & Videos
Android, iOS Phones & Tablets
Data & Media Encryption
Cloud-based
Smart Glass Support
Pro+ (Enterprise)

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Ideal for larger organization with safety & compliance needs. Includes all PRO features.

Unlimited Monthly Minutes
Digital Workflows
Private Cloud & On-Premise Options
HIPAA Compliance & BAA
Customizable/ White-label
IoT/Software Integrations
Advanced Technical Support
Premium Remote Mentor Features

Features

Free
Basic | Pro
Pro+/Enterprise
Server Environment
Standard
Standard
Enterprise
Monthly Included Minutes
60
240 or 800
Unlimited
Live Video Streaming
Concurrent Video Feeds from One/Many Users
Telestration Tools on Live Video
Chat/Text Messaging
Send Docs, PDFs, Images, Excel files in realtime
Send Media Files (mp3/mp4) in realtime
Send 3D models in realtime
Remote Capture and Telestrate
Premium remote mentor features
Workflow Solution
Integrations to CRMs/FSMs/IoT Frameworks
Customization of Platform
Dedicated Private Cloud
On-Premise Solutions
Mission Critical Support
Particle element
Upgrade For Hands-Free Connected Workers

Add RealWear SmartGlass Devices To Your Subscription

We now offer RealWear device financing bundled in our subscription models. Realwear devices are hands-free, voice controlled head mounted tablets that are drop proof, waterproof, dust tight and intrinsically safe.

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FAQ - Online Subscriptions

Frequently Asked Questions

Free Plan

The Free Plan is designed for anyone looking to get started with our world class in-field remote assistance technology on phones, tablets as well as smart glasses.

No. This is a completely free plan and no credit card is required to sign up for this plan.

Anyone with any corporate or consumer email address can sign up for the Telepresenz® Free Plan. People who already have a paid Telepresenz® subscription will not have access to sign up for the Free Plan.

This plan is limited to two users only and provides access to Telepresenz® Remote Mentor with features as listed in the table above.

Any user that signs up for the Free Plan will be required to fill in details for the two users in the account. Each of the users will receive an email to self-register. Once registered users will be able to make/receive calls and start using the platform.

Basic & Pro Plan

If you are looking to subscribe to any of our online plans, hitting the subscribe button above will allow you to create an account. If you are looking to subscribe to any of our Pro/Enterprise Plans, please contact us and we can assist.

Yes, the Basic and Pro plans require a valid credit card to get register and sign-up. If you are looking to subscribe to our Pro/Enterprise Plans, please contact us and we can assist.

 

The Basic Plan and Pro Plan require a minimum of 5 users at the time of subscription. Additional users can be added at any time after account opening by the Account Administrator.

Once the minutes allocated for a user are completely utilized, the user will continue to have access to Telepresenz and will be charged for all overage minutes at USD 0.15 per minute. Billing for the overage will occur on the 1st day of the next month during your subscription term for overage minutes accrued for the month by all the users in your account and charged automatically to the credit card on file.

Yes, any registered user can be upgraded from the Basic Plan to a Pro Plan at any time. If the Account has credits for a Pro License, this can be applied to the user being upgraded. If there are no available credits, the purchase of a Pro License will be required to upgrade the user.

Yes, you can pick a plan for each user individually and also have the flexibility to upgrade or downgrade plans at any time.

At the time of upgrade, the user will avail all the benefits of the Pro Plan. The available minutes on the previous Basic Plan if any, for the month, will be forfeited and the Pro Plan will activate with pro-rated minutes for the remaining period in that month. For all future months remaining on the original subscription, the user will be eligible for the Pro Plan monthly minutes. The credit issued by the cancellation of the Basic Plan will be applied towards the cost of the upgrade to the Pro Plan, and the difference will be charged to the credit card on file.

The Account Administrator will have the option to downgrade a registered user from a Pro Plan to a Basic Plan at any time. On downgrade, the Pro Plan will be deactivated the following month and the Basic Plan is activated for the remaining duration of the ongoing 12-month subscription for each of the downgraded users. However, refunds will not be provided for the remainder of the subscription term.

Users can be deleted from any subscription package at any time by the Account Administrator. Deleting a user frees up a license to be used for any additional user for the remainder of the subscription term.

Yes, subscriptions can be canceled at any time however, refunds will not be provided for the remainder of the subscription term. Please refer to the Terms and Conditions of the purchase for details.

Account deletion is possible after all subscriptions on the account have been canceled. Once an account has been deleted, all data will be lost and cannot be recovered. Refunds will not be provided for the remainder of the subscription term.