Unify Your Frontline Operations with SmartOPS™
SmartOPS™ is an AI-powered field operations platform connecting frontline teams, workflows, assets, and data in one place. It helps manage maintenance, inspections, digital workflows, and remote assistance more efficiently.
Paper checklists. Experts off‑site.
Scattered information, manual workflows, and limited visibility can slow field operations and lead to repeat visits. SmartOPS™ connects workflows, operational data, and remote assistance so teams can work faster and leaders can see what is happening across operations.
How Does SmartOPS™ Improve Field Operations?
SmartOPS™ combines CMMS, digital workflows, inspections, remote assistance, and AI-powered insights to help frontline teams plan, execute, and improve field operations.
Everything your team needs to do great work on the first visit
Day‑to‑day execution
Intelligence & visibility
Built for enterprise
Why SmartOPS™
SmartOPS™ connects frontline teams with subject matter experts through cutting-edge remote assistance and AR-enabled collaboration, helping industrial teams resolve issues faster, reduce downtime, and improve first-time fix rates.
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One place to do it, talk about it, and prove it.
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CMMS included—without adding another tool to juggle.
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Plays nice with your stack—ERP, MES, SCADA, IoT, BI.
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Promises kept—countdowns, alerts, and escalation before SLAs slip.
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Proof built in—steps, chat, and media are time‑stamped automatically.
Plan → Do → Improve
Our three-step approach ensures a smooth rollout, quick adoption, and immediate value for your frontline teams.
Plan & assign
Auto‑schedule, match skills, attach SOPs—so crews start ready
Do the work
Guided steps, remote help, photos/video—so nothing gets missed
See & improve
Live KPIs, AI insights, and reports—so you act before issues grow
Result: Teams report faster completion, less downtime, and reports that write themselves—so the work (and the proof) are always ready when you need them.
See SmartOPS™ in Action
Real results from industrial teams using Telepresenz in the field.
Frequently Asked
Questions
Quick answers to questions you may have about SmartOPS™.
Still have questions?
Can’t find the answer you’re looking for? Please chat with our friendly team.
Get in TouchSmartOPS™ is an AI-powered field operations platform that includes CMMS capabilities and goes beyond maintenance management. It combines digital workflows, inspections, remote assistance, AI-powered insights, and operational analytics to connect maintenance and frontline execution in one platform.
SmartOPS™ connects ERP, CMMS, MES, SCADA, and IoT systems with frontline execution workflows. It brings enterprise data and processes into the field through guided workflows, scheduling, approvals, evidence capture, and operational reporting.
Yes. SmartOPS™ supports offline work for field teams in areas with limited connectivity. Workers can access workflows, complete tasks, and capture data offline, with information syncing automatically when connectivity is restored.
SmartOPS™ connects field workers with remote experts through real-time video and AR-enabled collaboration. Experts can see what workers see, provide live guidance, annotate views, and share documents to help resolve issues faster.
SmartOPS™ provides real-time operational analytics and automated reporting, helping teams track KPIs, identify bottlenecks, monitor performance, and use AI-powered insights to improve field operations and reduce downtime.
SmartOPS™ digitizes inspections through guided digital workflows, mobile checklists, approvals, photo and video evidence capture, and automated reporting. This helps teams standardize inspections and maintain a clear record of field findings.
SmartOPS™ brings frontline workflows, asset information, execution data, KPIs, and reports into a centralized platform, giving operations leaders greater visibility into work and performance across sites.
Yes. SmartOPS™ is designed to work with existing enterprise systems, connecting ERP, CMMS, MES, SCADA, and IoT systems with frontline workflows. It adds a digital execution layer for field operations while working alongside your existing technology stack.
Get Started
Pick one place to start—one site or one workflow. We’ll tailor the steps, hook up the tools, and agree on what success looks like.